This Privacy Policy is adopted by Smart&Earn (hereinafter referred to as "Smart Earn," "We," "Us," or "Our") and outlines the practices related to the "Smart Earn" application ("App"). It explains how we store, disclose, use, transfer, and otherwise process your data, as well as how we share content. Before using the App or providing any personal information, please review this Privacy Policy carefully. By accessing or using our App, you agree to the storage and processing of your data in accordance with this Policy, which may be revised from time to time. If you have any concerns or suggestions, please contact us using the email provided below.

For the purposes of this Privacy Policy, "Sensitive Personal Data or Information" or "Sensitive Information" refers to personal information that includes: (i) passwords, (ii) financial information such as bank account or credit/debit card details, (iii) physical, psychological, or mental health conditions, (iv) sexual orientation, (v) medical records and history, (vi) biometric information, (vii) any details related to the above provided to us for service provision, and (viii) any information received under the aforementioned categories for processing, storage, or processing under a lawful contract or otherwise.

1. Data We Collect

When you visit our website, use our mobile App, or engage with our Services, you entrust us with your personal information. We take your privacy seriously. This policy aims to clearly and simply explain what information we collect, why we collect it, how we collect it, and how we use it. We collect this information to provide you with the best possible Services and aim to keep the collection and usage of data as transparent as possible.

1.1 Data You Provide When Signing Up and Using Our Services

1. Mobile Number: We require your mobile number to verify your identity through a One-Time Password (OTP).
2. User Profile Data: You may optionally provide us with your name, city, display picture, album, and access to your mobile local storage to maintain your user profile on the App and offer customized services.
3. Feedback Data: You may also provide us with feedback information at your discretion.

1.2 Data We Collect from Your Usage of the Services

1. Withdrawal Information: If you make a withdrawal through our App, we collect details such as the withdrawal amount, method, bank card number, UPI account number, IFSC code, phone number, and the date and time of the withdrawal to ensure a secure process.
2. Device Data We collect information about the devices you use to access our Services, including hardware model, IP address, device language, time zone, installed software, available storage, unique device identifiers, advertising identifiers, and mobile network data. This helps us identify users and prevent fraud.
3. Usage Data: We collect data on how you interact with our Services, including access dates and times, App features or pages viewed, App crashes, browser type, and third-party sites or services used. This helps us improve the user experience.
4. Cookies: We use cookies to recognize you and your device, understand how you navigate our Services, and enhance user experience. You can disable cookies through your browser or mobile device settings.

1.3 Data We Receive from Other Sources

We may receive information about you from third-party websites, especially if you use social media plugins to connect with us. Please note that your use of such third-party services is subject to their terms of use and privacy policies. We encourage you to review these policies before engaging with third-party platforms.

2. How and Why We Use Collected Data

We, and/or third parties acting on our behalf, may use your data to ensure our Services are up-to-date and offered in the most optimal manner.

2.1 Enable Services

We use the collected data to maintain, improve, and personalize our Services. This includes:

1. Creating and managing your profile.
2. Enhancing the design and navigation of the App.
3. Providing requested information and support for withdrawals.
4. Determining your eligibility for Smart Earn's Services, exclusive contests, programs, and related offerings.
5. Conducting internal operations such as troubleshooting, data analysis, fraud detection, and analyzing usage trends.

2.2 Customer Support

We use the data to provide customer support and resolve any concerns arising from your use of our Services.

2.3 Research and Development

We use the data for research, analysis, and App development to improve the user interface (UI) and user experience (UX).

2.4 Marketing and Outreach

We may use the data to promote and market the App and our Services.

2.5 Legal Compliance

We may use the data to fulfill legal or contractual obligations, comply with applicable laws, or respond to requests from legal, regulatory, or investigatory authorities.

3. When and With Whom We Share Collected Data

We share your data with third parties only in accordance with this Policy to provide our Services and enhance user experience. We will never sell your data to third parties for profit.

3.1 Third Parties

1. Service Providers: We work with third-party service providers to perform services on our behalf, such as infrastructure, transactional, maintenance, support, analytics, and marketing services. We only share the data necessary to provide these Services.
2. Third-Party Services: You may connect with third-party websites, products, or services through the App. Your use of these services is subject to their privacy policies, which we encourage you to review.

3.2 Legal Enforcement Authorities

We may share your data as required by law, to cooperate with law enforcement agencies, or to protect you, us, or third parties from harm, including fraud or threats to physical safety.

4. Your Rights Regarding Collected Data

We believe in empowering you with rights over your data. You have the following rights:

4.1 Access

You may access your information through your account or profile on our App.

4.2 Rectification

You may request corrections, updates, or deletion of your information. We will respond to such requests promptly in accordance with applicable laws. Please contact us using the email provided in the "Contact Us" section.

4.3 Withdrawal of Consent

You may withdraw your consent for us to process your data. However, this may limit our ability to provide certain Services. To withdraw consent, please email us at the address provided in the "Contact Us" section.

4.4 Deletion of Account

If you wish to delete your account, please contact us. Upon approval, your account will be deactivated for 90 days, during which you may reactivate it. After 90 days, your account and associated data will be permanently deleted.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, physical security, and regular reviews of our data collection and storage practices. However, no security system is foolproof, and we cannot guarantee absolute security, especially for data transmitted over the internet.

Your account is protected by login credentials, including a username and password known only to you. Please do not share this information with anyone, as doing so may result in account closure.

6. Data Retention Policy

We retain your data for as long as necessary to fulfill the purposes for which it was collected or to provide our Services. This includes retaining data after account deletion if required by law, to meet regulatory requirements, resolve disputes, prevent fraud, or for other legitimate purposes. Once the purpose is fulfilled, we will delete or anonymize your data.

7. Data Deletion Policy

You may review, modify, or delete your information at any time by contacting our Data Protection Officer (see "Contact Us" below). Please note that withdrawing consent or deleting data may limit our ability to provide certain Services. We will not comply with requests that adversely affect other users or their rights.

8. Information Relating to Children

Our App is not intended for individuals under 18 years of age. We do not knowingly collect or solicit information from minors. If we discover that we have collected personal information from a minor, we will delete it promptly.

9. Notification of Changes

We may revise this Policy and update our Services and App from time to time. Please review this page regularly to stay informed of any changes. We will notify users of significant changes as required by law. If you disagree with any part of this Policy, please stop using our Services or accessing the App immediately.

10. Disclaimer

This Privacy Policy does not apply to third-party mobile applications or websites, including those linked through our App. We are not responsible for any harm caused by accessing third-party websites or services. Your use of third-party platforms is at your own risk.

11. Limitation of Liability

This Privacy Policy outlines our practices regarding user information and does not create any legal rights. We reserve the right to modify this Policy without prior notice. Our liability is limited to the removal of sensitive personal data and personally identifiable information. Our aggregate liability for any claims related to this Policy is limited as outlined in our Terms of Service.

12. Contact Us

For any questions regarding our data processing activities or to exercise your rights, please contact our Data Protection Officer at uckasap@gmail.com. We will respond to your request within 30 days or as required by law. This Privacy Policy is governed by the laws of the Republic of India.

By continuing to use the App, you acknowledge and agree to this Privacy Policy.